This page applies to the app TT Playbook Player (provider: OK-MARKED LLC, Olaf Kranz).
In short
Your match data lives on your device only — there is no copy of it on our servers. If you created an account with a password, your account data (email address, password as a hash, display name) is additionally held by our sign-in service. Deleting in the app removes both — immediately and completely, with nothing to be approved by us.
Option 1: Delete in the app (recommended)
- Open TT Playbook Player.
- Tap More in the bottom bar.
- Scroll down to Delete account.
- The screen shows what gets deleted and what stays. If you want to keep your matches, tap Create a backup first — that writes a file you can store somewhere safe.
- Tap Delete account permanently and confirm.
The app is back to its initial state afterwards. If you have an account with a password, your account on the server is deleted as well — if there is no internet connection at that moment, the app tells you how to complete the server deletion later.
Option 2: By email
If you no longer have access to the device or the app, write to info@tt-playbook.de. Within 30 days we will confirm what data related to your request we hold, and delete it.
Match and profile data are not technically accessible to us — they live only on your device. Your account with our sign-in service (if you created one with a password) will be deleted on your request.
Deleting individual data only
You do not have to delete your whole account to get rid of data. Inside the app you can remove things individually at any time:
- A single match including notes and its recordings: open the match → delete
- An opponent including their notes and tags: open the opponent → delete
- Profile details such as club, equipment or playing style: open your profile and clear the fields
These deletions take effect on the device immediately and require no request to us.
What gets deleted
- all matches, sets and results
- all opponents with notes and tags
- your profile including equipment and playing style
- the myTischtennis connection and the credentials stored for it
- your sign-in — if you created an account with a password, also your account with the sign-in service (email address, password hash, display name)
This data is removed immediately and with no retention period — from the device and, where applicable, from the sign-in service. We hold no backup from which it could be restored.
What does not get deleted
App language and appearance are kept. These are device settings, not personal data.
Photos and videos you recorded for matches stay in your device storage. The app references those files but does not manage them. Delete them in your device’s gallery or files app.
A backup file you created yourself stays wherever you saved it — in the cloud or in your files, for example. Delete it there yourself if you do not want to keep it.
Your Pro subscription
Deleting your account does not cancel an active Pro subscription. Subscriptions are managed by the Google Play Store or the App Store, not by the app. Cancel there if you no longer want to be charged:
- Android: Play Store → profile picture → Payments and subscriptions → Subscriptions
- iOS: Settings → your name → Subscriptions
Questions
Write to info@tt-playbook.de. Your further rights under GDPR are described in our privacy policy.